Support Centre Background

Support
Centre

Get access to our team quickly and easily
via multiple support channels.

Ad-Hoc Remote Support

For secure, immediate assistance, download our remote desktop utility. Clicking the download link below will connect you to our hosting mirror, providing a secure download of RustDesk. Our technicians can then access your machine using encrypted connections to troubleshoot problems live.

Download RustDesk Tools

Client Ticket Portal

If you are an active, registered managed service client, you can manage your IT tickets directly inside our HaloPSA portal. Logging in lets your team lodge new technical issues, verify hardware statuses, and track ticket completion transparently.

Login to HaloPSA Portal

Alternative Support Channels

If you cannot access the ticketing portal or need immediate help, contact us directly through these channels.

Technical Support

support@avance.technology

General Enquiries

enquiries@avance.technology

Urgent Helpdesk

1800 AVANCE